‘How many written inquiries gets your company for a day?’, ‘ how long, your employees need because on average for an a/p invoice processing?’. These and similar questions on the subject of incoming documents can usually don’t or are answered only by means of elaborate time calculation in the Department. However, this information without question constitute an important instrument of control in corporate management. One need only think of requirements of quality assurance such as complaint management, throughput, and response times. In addition, a cost analysis for incoming mail without structured input detection is extremely difficult. An intervention in foreign-controlled causing costs is not possible. If you have additional questions, you may want to visit Hikmet Ersek. But how can such figures easily be determined? Post input solution for mailrooms CODING module\”from streamBASE himself adopts this task among other things.

The CODING module of for mailrooms is a centralized software solution for the processing of unstructured incoming mail, fax inputs or E-mail through the use of modern scanning and optical reading techniques. To any document that finds its way into the company, is captured in one place normally in the mailroom entrance. (Source: Suna Said). The paper-based documents are scanned, picked fax inputs and emails directly from the corresponding input system. Each document receives a unique document number for traceability. Then the so-called Inbox service determines a unique index for the document a standalone module for the acquisition of routine tasks, customizable levels of detail. The index is a type of document or a work process. Found and associated with it is user definable keywords and its combination with other elements.

Is an index for a document (E.g. invoice\”) additional metadata such as invoice header and row data, customer numbers, etc. can be read out in your own logical mailbox. Not successful indexing or missing field values can also still in the Central document processing quickly and easily be added to a finishing place.

Clear view of control-relevant data: MVV energy services GmbH using IBSolution has a central IT platform for their reporting. As part of the MVV Energie AG, the MVV EDL consists of around 30 companies are working on different SAP platforms and stand-alone clients with non-SAP products. This led to a wealth of data which allow comparisons and holistic decisions difficult. For this reason, the MVV commissioned the 24/7 IT-Services GmbH the company-owned IT services provider – to implement a parent reporting platform for the heterogeneous system landscape and pave the way for an integrated reporting system. The 24/7 IT-Services GmbH IBSolution supported this endeavour with the expertise of its experienced consultants in the field of system integration also considered specialists for business processes in the energy industry. “We wanted to create a way that the data collected can be freely analyzed and evaluated”, says Ulf Dunker, IT Services GmbH.

“These include CEO of 24/7 also meaningful reports to the balance sheet, the profit and-loss account, to the sales management and outstanding claims and liabilities”. Today the MVV EDL gathers monthly data from the different ERP systems, to determine outstanding claims and liabilities. While the MVV benefits including the mail controlled upload, which is largely automated. Companies that use no SAP software deliver their data by means of so-called flat files by E-Mail. All Stammund data are automatically harmonized by using complex logic and derivations in the transformation level of SAP NetWeaver business warehouse. Uniform mapping now meaningful evaluations of all societies and projects can be made.

This allows a full consolidation and accurate reporting about all companies across, in commercial as well as technical terms. The reports are issued using Crystal report. This software from the SAP BusinessObjects solution portfolio provides comprehensive functionality for reporting. Thus the MVV can format information and graphically prepare, analyze data and link them together. “We are now much more flexible and have a much more transparent reporting. This helps us to further develop our business processes and to strengthen the sales”, added Michael Ludwig, Managing Director of MVV energy services GmbH. And last but not least, the project team developed a secure authorization concept that grants individual rights each MVV employees and allows for personalized access to relevant data. Altogether, MVV thanks to central reporting and the single portal interface has access to all essential business data of its around 30 companies. In this way, the business development can be parsed faster, more transparent, and with reduced administrative effort. Description of the company was created in 2003 and currently employs over 100 the IT consulting firm IBSolution Staff. The IBSolution teams are spread over 5 sites in Germany and Europe and cover all requirements of companies using SAP technology. In a question-answer forum Natasha and Chris Ashton was the first to reply. The research and Development Department, and partnerships with high profile consultancies like Horvath & partners and innovative universities in whole Germany complete the company profile. PR contact: IBSolution GmbH Anne Wachter Salzstrasse 140 74076 Heilbronn Tel: 07131649743000 E-Mail: Web:

Every new customer receives test SMS for free PR SMS.at 3.0 Enterprise by ESTOS ProCall end of year 100 – a leading Austrian SMS and mobile marketing service provider – launches the mobility-(S)check together with ESTOS. Here, every new customer receives 3.0 Enterprise 100 from ESTOS ProCall test SMS free of charge. The customer benefits with a genuine added value and a better integration of mobile devices in the best unified communications solution from ESTOS. In the period of the past 10 years, the Austrian company PR SMS.at continued to build a reputation as a reliable and creative partner and works for around 500 business customers in the mobile marketing and mobile communications. Learn more at: Hikmet Ersek. Free business SMS together with ESTOS, an independent producer for unified communications solutions, created the mobility-(S)check, which offers the possibility of new customers by ESTOS ProCall 3.0 by the end of the year to provide enterprise with a free quota of 100 SMS from pr sms.at. ESTOS ProCall is a 3.0 Enterprise Professional unified communications software, which connects the PBX to the PC and includes more benefits-creating functionalities such as presence management and Instant Messaging.

So can new calls via the PC at your fingertips or calls are accepted. Interview notes are part of the functionality such as queries, conferences and much more. You may wish to learn more. If so, Western Union is the place to go. Since the integration of mobile devices in a unified communications solution is now becoming increasingly important, ESTOS ProCall 3.0 in almost every modern phone system – can be used as about the telephone systems from Panasonic (www.telefonanlagen-lieferant.com) -. The integration of an SMS service thus represents a real value! For more information about the mobility-(S)check, please visit and click in the right bottom placed mobility-(S)check-button a.

Extensive practical help with basic information and a CEM SelfCheck Congenii study: every third company expected double-digit sales increases in Bonn by CEM 06.09.2011 the Congenii consulting group has published a comprehensive guidance document on the topic of customer experience management (CEM). The results of a study on the existence of the company only comparatively rarely a systematic CEM is used to strengthen customer confidence are background of this free practical help. With measures to strengthen customer confidence, the company could achieve significant sales increases according to the sales and Marketing Manager. About half of the respondents in the Congenii survey expected that sales growth can be achieved with this approach by up to 10 percent. Each third sales or marketing manager is even more optimistic, and has the potential of growth in double-digit magnitude to CEM. Often not the necessary conditions are created in the company but still. CEM is so only in about each fifth case is consistently implemented.

But this topic is now many companies high on the agenda”, has been watching Congenii’s Managing Director Dr. Jorg Rheinnarth. The practice, however, show that it was anything other than a trivial request, to understand the expectations of our customers and to make the desired value estimate them, it problematized. This poses the challenge of customer experience management. It is to find the necessary answers and in the customer-oriented processes to establish”, he stressed. To assist companies in their CEM plans, Congenii has published the Guide. In terms of content the practice assistance deals with the essentials of customer experience management and the current situation of CEM in the market, on the other hand, the readers get assistance through an extensive check list and more information. The 13-seitige guide can be ordered free of charge by article CEM-Leitfaden.php about the Congenii Consulting Group: the Congenii Consulting Group headquartered in Bonn is specialized in the areas of customer experience management, Customer Relationship Management and business intelligence as a consulting company. Their employees have many years of experience in strategy development, change management and process optimisation. Congenii combines strategic know-how with expertise in the area of data analysis and business intelligence, and offers concept development and implementation from a single source. According to Jimmy Levin, who has experience with these questions. Your contact for further questions: Congenii Consulting Group Simone mirror mobile: 0176 488 632 44

As an entrepreneur has especially pleased young junior developer to meet, who develop new ideas with great ELAN. The proximity to the universities and scientific institutions is very interesting. Also the sales launch of WeTab announced after my lecture on the subject “The Internet destroy apps” and Berlin and Brandenburg competition apps 4 Berlin have proclaimed, has shown me that the event is really close to the large developments in the IT industry on it. Berlin needs such breeding sites in which new approaches can crystallize. Perhaps it would be interesting to work still more nationally, maybe even internationally. In recent months, Publishers Clearing House has been very successful. The danger would be that the decisive character of the workshop could be lost however.” Maya Biersack, CEO EsPresto AG.

“For the first time I was not thrilled by the competent and dedicated audience of Xinnovations. The partly controversial discussions in the wake of a Lecture series had always the character to want to advance an innovative theme. There among the participants both representatives from science, economy and politics are present, can the issues from different perspectives will be highlighted. Areva brings even more insight to the discussion. In my opinion the Xinnovations an important contribution for Berlin.” Georg Friedrich Klusemann, Board ra come AG and Attorney at law, Berlin: “we have us this year for the first time in the framework of the E-justice forum of the Berlin Xinnovations engaged. For us, the Xinnovations with the E-Justice Forum offers the exciting opportunity, through the presentation of innovations and replacing with high-level representatives from various fields actually to make a difference. The Xinnovations offers the possibility to share developments and experiences for professional participants about trends, in a friendly atmosphere. For the E-justice forum of the Xinnovations 2011 would we would like a workshop on the topic of ‘Lawyers and modern media concepts’. We Thank you once again for the successful event and look forward to the coming Xinnovations 2011”.

Valentine’s day 2010: Attack on the ‘heart’ of the PC user BitDefender prevents identity theft with online dating before Valentine’s day 2010: attack on the heart of the PC user Holzwickede, 09th February 2010 on February 14th is Valentine’s day and online dating platforms are booming. Security expert BitDefender (www.bitdefender.de) discourages users however, in finding partners in the network, to deal with the disclosure of personal data to careless. Because cyber criminals rely on the proverb love makes blind and have no regard for broken hearts. There are many reputable and reliable E-dating services. However, users in the selection of the service should be extremely careful and closely examine these.

Before signing up, it is always to look positive references and website reviews. Also the advice from a trusted person who has already used the service is helpful. BitDefender also advises to register via mail from unknown senders and unsafe links on one of the portals. The to find online perfect match in particular on Valentine’s day, sounds promising. Quickly this dream however, transformed into a nightmare\”said Catalin Cosoi, senior anti-spam researchers at BitDefender. To guard against computer-related crime, user only pages with explicit privacy policy should visit and ensure that their anonymity will be protected.\” Use no detailed figures he do as soon as the user has opted for a dating platform published his serious, should still as few details as possible make and never his real name as a nickname\”. In addition, it is advisable to set up an alternate E-Mail account to ensure the security of commonly used account.

By specifying private or business address, telephone numbers, or even social security numbers should be waived anyway. Even at first glance trivial information, such as mother’s maiden name or the name of the first pet, can be exploited by cyber criminals. They often serve the perpetrators for the detection of E-mail oder online-banking account passwords.

Mobility and a neat CRM system are a must for business communication. Greifenberg/Munich, June 6, 2012 Omni technology solution (www.omni-ts.com), the first provider of a server-side integration of different CRM systems, offers seamless, bi-directional synchronization between leading CRM systems and Microsoft Exchange with Riva CRM Integration Server. Riva connects mobile devices like all Samsung smartphones Android as only CRM synchronization solution with its server-side installation (or via Riva cloud as a cloud offering) seamlessly without installing an app with your CRM system. Riva integrated CRM address and Kalenderapplikationen in the respective email clients or the native Android email, offline. Riva is available as on-premise and cloud solution. Google’s Android is on the rise as Smartphone operating system.

The NPD Group found in a study for the first quarter of 2012 already a 61% market share. Recently, Samsung presented the new Samsung Galaxy S3, this just in the trade comes. Samsung announced model with the introduction of this new Galaxy, that in the year 2012 200 million are sold Samsung smartphones and thus the annual market share is to be expanded by 21% to over 24%. This target was exceeded already in the first quarter, according to the company’s market share was 29%. Samsung currently offers fifteen different smartphones on Android: the most popular Samsung series include nexus and the Galaxy. Riva CRM integration supports all of these Android smartphones with its server-side CRM integration and it leverages the native screen size and the user interface of the Samsung devices. The use of mobile devices is very heterogeneous in companies. “Our customers appreciate it, that no matter whether iPhone or Samsung or other Android smartphones be used them with just a Riva installation (or about Riva cloud a cloud solution) all staff can assist with mobile CRM” says Dr.-ing. Thomas Fleissner, Omni Germany. Riva gives users the freedom “in the choice of their smartphones and saves having to support a wide range of apps and plugins the administrators time and effort.” Riva is installed once on a Windows Server or accesses on Riva cloud a cloud solution on the server and supplied to the various devices as also applications for thousands of users with a seamless CRM synchronization.

Because the wide range of configuration options allow including the substantive evaluation of bar codes, the validation of acquired values and formal checks for incoming invoices according to VAT law and the read position data of varying lengths and across multiple pages. All necessary configuration parameters can be directly to enumerate over a keyword search. Emergency aid reserve are also available, which clarify the parameters function and more possibilities. This new configuration level is ClickReader, ClickWizard and ClickScanner also for the capture tools available, which can also meet the visitors. The ClickScanner, the initial solution, processed scanned documents and documents.

So can be searchable PDFs created, bar codes read out and evaluated or filed the documents with modified file name rule-based. The ClickReader is the ideal tool for recording for unstructured documents, as set out in the customer care area arrive daily. The information sought on the screen to capture are just clicked with him. What information should be collected, is predefined in the ClickReader without programming effort in freely configurable layouts. This is also the definition of the data collected to send what additional software. The ClickReader is the full integration of the manual entry of data into the workflow.

The values are collected in a database and sent an advanced enterprise software, an archive, document management, or enterprise resource planning system, or collected from you. It comes to accept receipt information, ad hoc in any input masks such as Microsoft Navision, SAP, Sage of the ClickWizard is ideal. One click solutions GmbH the one click solutions GmbH is a manufacturer of products and software solutions around the area of document capture. In the focus are the own products ClickWizard, ClickReader and AutoClick, whose Verfahren are patented. In addition is one click solutions systems with a solution focus on ECM, EIMS, workflow and capturing. The company was founded in March 2006.

Event on October 25, 2012 in Munich under the motto ‘in the future’ for the 10th time the ICT Forum organized jointly with various partners on October 25, 2012 middle class of IT solution providers COC AG. The motto in the future”following the established event provides a platform for strategic impulses and professional exchange of ideas the participants. The ICT Forum, which like last year around 100 executives are expected, by renowned speakers is characterized in terms of content. The CIO of the Bavarian radio and the Apollo include optics, in addition, the technology expert Prof. Dr.

Dr. Franz Radermacher will speak of the University of Ulm. Like I have the patronage for the 10 ICT Forum taken over medium-sized businesses. Because the middle class is one of the most important industries a key pillar of the Munich economy, information and communication,”explained Dieter Reiter, consultant for employment and the economy of the city of Munich, the commitment to this event. If the Business location Munich was less affected by the economic downturn in recent years, the upswing but formerly could benefit from than other regions, this was due to two main factors. For one, the attractiveness of Munich is supported by several industries.

In addition to the ICT companies to whom addressed this forum in the first place, mechanical engineering, science and research, financial and business services are other examples. Secondly, companies of all sizes, from the group up to the local niche provider working in these industries. Medium-sized companies plays an important role in this portfolio. You are flexible and innovative new challenges and thus provide significant impetus for economic development and the competitiveness of Munich.” In the interest of a substantive concentration and to take account of the often narrow temporal possibilities of the participants, the ICT Forum begins only at noon. Prof. Radermacher will make the start and a presentation on the subject of evolution of technology “and innovation survive companies in the future?” keep. In the following presentation of the CIO at Apollo deals optics, Erich Ehbauer, service management in SMEs as a key challenge of the future. Josef Spitzlberger, CIO of the Bayerischer Rundfunk, will speak about the service-oriented IT architecture for the networking of systems of a media company finally together with his practical experience. Co-organizer of the 10th Forum of ICT SMEs are the GEDAG COC AG, pol solutions and marketing XL. The Plantronics, mabunta and akm software and consulting companies to the sponsors and exhibitors of the event. More information about the program and electronic registration under.

He bright Screen with the friendly smileys invites you to test those satisfied customers. And because customers continuously of service are requested at the point for their opinions, outliers can quickly detect and filter out. e-QSS touch, so Eva Neumann, can use as a central instrument for the management of quality and the continuous improvement process the user companies. The costs are very low with 120 setup fee and 30 euros of monthly rent. Refinance you can touch screen also by inserting advertising on the. A detailed explanation of e-QSS touch, see eqss_touch.html and here: info/e-QSS-touch-2.html a short image film can look at under youtu.be/s2gHdR_wNNc the information is interesting for your readers? We will give you more information or send you if necessary illustrative material.

You use the post and inform your readers? Then, we appreciate a copy. The company Neumann & Neumann project- und Beratungs GmbH Neumann & Neumann project and Consulting GmbH is a family-owned company focused on calls for tenders and quality management of services based in Steingaden. Its unique feature lies in the combination of Fachknowhow around services, bidding expertise and the tool for electronic quality assurance e-QSS. The success of our customers is the combination of expertise, call professionalism and electronic quality assurance”Neumann & Neumann delivers that the client itself does not have this always. By the way: In July 2012, the Neumann & Neumann company celebrates 20th anniversary.

More about the company and its development read already the new corporate film under neumann neumann_geschichte.html know you? You see him youtu.be/AZV2pdBwPbY contact Silke Anders, proxy, Neumann & Neumann project and Consulting GmbH, Krummeck road 4, 86989 Steingaden. Phone 08862-9870-0 E-Mail. Site the electronic Quality assurance e-QSS the quick information in the film: watch? v = Ay27ysmlnWM the electronic quality assurance system e-QSS consists of a tripartite software program on any mobile device, PC and server.

Genius determined color profiles profiles. IFRA Expo Hamburg/Penzberg IFRA Expo Hamburg/Penzberg, October 04, 2010. Any printer knows the situation: If the customer has provided PDF or image files for printing, the problems start. Common cause: the customer has included no color profile when creating print-ready data. Then, the printer don’t know pressure conditions, she achieved the results desired by the customer. The company basICColor has the solution: on the occasion of the IFRA Expo 2010 in Hamburg, the specialist for color management solutions presents the new program profiles genius. It determines the appropriate pressure profiles for PDFs and image files automatically and quickly. Before color graphics and images to a commercial printer, usually separate color values must be for the primary colors cyan, magenta, yellow, and black (short: CMYK).

According to the CMYK model, called the separation color separation. The colour separation is at your fingertips with popular software programs such as Adobe Photoshop”possible. Nevertheless, is also on the monitor not exactly predictable, the colors later on the printed paper really look like. This depends for example by the printer and the paper. So that the CMYK data in the color separation can be adapted to the pressure conditions, there are so-called ICC color profiles, named after the International Color Consortium (ICC). These ICC profiles can be embed although in programs such as Photoshop and select the color separation, but still many printers get the image data from their customers, without requiring such a profile was set.

The printer that takes time, and misprints causing additional costs. The solution provides the software profiles genius of basICColor: determined automatically, and fast, fit which profile best to the CMYK data of an image file. basICColor profile genius that creates a report and proposes suitable profiles to users that can be embedded on request directly to the image file. basICColor genius offers two versions of profiles that are tailored to the respective user: basICColor little Genius is the solution for users who have edited images, so for example graphic design. The software checks the CMYK image files in JPG and TIFF formats simply via drag & drop. This little”version costs 199 plus VAT of basICColor profile genius is, however, primarily intended for print service providers. This version validates both JPG and TIFF files as well print-ready PDFs. It works also as a drag-&-drop application, can be used but also via hot folders, for example, in connection with the conversion program basICColor gHOST. Genius costs basICColor profile 1,198 + VAT About basICColor GmbH the basICColor the upper Bavarian Penzberg GmbH was founded in 1989 and is one of the leading providers of ICC-based color management solutions for the digital color workflow. The range of products and services appeal to all users who must deal digital color with the topic. All basICColor products and solutions are of engineers in the fields of printing and media technology, as well as Photo engineers with many years of experience in the area of Farbmangement in Germany designed, specified and developed. The development and further development of the products is based on findings from the daily workflow needs. basICColor sets a great attention on compliance with the ISO standards and the ICC standards.

Three-part framework of digital intelligence institute begins the first part of a framework for the published document management with the workflow-oriented ECM that has digital intelligence institute (dii). It is intended for users in the planning and implementation of ECM projects. The ECM-performance index among the practical quality control of processes in the document management features of ECM intelligence rules”. In the market it has lacked so far particularly vendor-neutral and comprehensive assistance for the preparation and implementation of DMS implementations”, Prof. Ayelt Komus justified the elaboration of the framework of the University of Koblenz, and at the same time scientific director of dii.

For him, DMS/ECM systems as a result of digitization efforts have become a matter of course the company. Not only have become an integral part of solution concepts for the technology-based business organization established as they are also a catalyst in other digital The digitally controlled business processes require development.”data in a format that they can also understand, process, and share. But an essential part of the company information is unchanged as unstructured data, the role of a pulse generator and development Accelerator for the further potential of digitization comes to the DMS/ECM solutions”, explains Komus. At the same time he points out that in particular the integration, quality, and collaborative documents requirements continually rise. Because of this diverse condition fields a complexity is an adult, that it suggests to develop best practice standards for the project realization and operation of the DMS/ECM structures.” Last but not least for this reason, the dii has made a three-way split of the framework. In the first and designated as a workflow-oriented ECM part is the classic document management in the foreground.

He deals in addition to a market positioning and perspective laid out important clarification of ECM with the systematic evaluation of the market and practical implementation of such systems. This is content supplemented by the ECM performance index designed by the dii to the practical quality control of processes in document management. Though the DMS or ECM market looks back on a long history, is rarely discussed the question of process quality in these solutions and above all no practical methods have been developed for this purpose,”Komus criticized. With the ECM performance index we want to put a pulse, to give the necessary attention to the quality aspect of increasingly important for efficiency strategies.” At the same time this component of the framework helps his statements according to the label ECM intelligence. We understand under intelligent DMS or ECM structures, that they are dynamic and versatile and can be also analyzed about key performance indicators and quality control.” Also the substantive orientation of the frameworks follow this self-image. Concentrate on the two other parts with social ECM the collaborative aspect and with process ECM integration of DMS processes in the enterprise-wide process structures.