In connection with this momentous occasion, we decided to talk with the director of service center chaise NN the results of: – Nicholas, at the opening of the SRT was planned to serve up to 500-600 vehicles per month. How This figure corresponds to reality? – In fact this figure was announced, and today we are close to it. Recently, a service station is becoming better known. Confirmation is the fact that only the past six months the number of service technician has risen to 400 cars a month. Total for the year, or more precisely 11 months, the station received 2,068 trucks.
– Judging by the name of the station, you serve only Cars MAN. Is this true? – True, but not quite. Our station is equipped with all necessary equipment for dealing with cars MAN, but since December 2007 we became engaged in service of both Renault and other brands of cars. Y We have a universal diagnostic equipment to service the Mercedes, Scania, DAF, as well as domestic cars are equipped with the Euro 2. Successfully launched and there are three stand: the stand setup and adjust the fuel injection pump brands Bosch, stand adjusting the alignment of wheels and brake testing Beissbarth Detector backlash. Having the diagnosis, we can provide the customer with a complete picture of the technical condition of his vehicle and help him plan for timely repair. – When you open the SRT said the presence of Bosch brand stand for the diagnosis and repair of injection pumps.
What is unique is the equipment and how they live up to expectations? – Stand Bosch EPS815 in great demand clients. It allows us to serve cars with injection systems VP and CP. And in May, upon completing special equipment, will be able to repair vehicles with Common Rail. – And what is the ratio of customers who come to you to the station? – Everyone who comes to us, happy. Customers emphasize the quality and the ability to repair engines and transmissions. They like and infrastructure station – there are rest rooms, bar, dining room. – What else will change and improve in the SRT? – Well, firstly, as I said, it spetsosnastka equipment to service a greater number of car brands. Secondly, leadership is scheduled acquisition of complex Webasto to diagnose and repair autonomous heating systems. Thirdly, to improve the quality of service we plan to build a hotel, to establish banking terminals, as well as reduce the time car repairs. Reducing the time will be done by increasing jobs and increasing the professionalism of our employees. Our conversation with Nikolai Nikolaevich has demonstrated that the service center uses in great demand among owners of freight cars. Positive results of the current station to build confidence in the company's management is necessary to open another 20 centers across Russia. All stations will operate under TRUCK CENTER brand with a unified pricing policy and set of services (sales, service, spare parts). Stations will be located on the main Russian federal highways. This will allow each driver to make timely technical car maintenance. Infrastructure of each station will include a petrol station, cafe, bank, shops, hotel, laundry and internet lounge. We are confident that during the car repair customer's stay at the stations will be both useful and enjoyable. For information: Company 'TRUCK CENTER' has been selling and servicing trucks MAN, Renault, Iveco, as well as trailers and semi-trailer equipment Kogel, Krone, Betsema and Humbaur and Schmitz Cargobull.