Mobility and a neat CRM system are a must for business communication. Greifenberg/Munich, June 6, 2012 Omni technology solution (www.omni-ts.com), the first provider of a server-side integration of different CRM systems, offers seamless, bi-directional synchronization between leading CRM systems and Microsoft Exchange with Riva CRM Integration Server. Riva connects mobile devices like all Samsung smartphones Android as only CRM synchronization solution with its server-side installation (or via Riva cloud as a cloud offering) seamlessly without installing an app with your CRM system. Riva integrated CRM address and Kalenderapplikationen in the respective email clients or the native Android email, offline. Riva is available as on-premise and cloud solution. Google’s Android is on the rise as Smartphone operating system.
The NPD Group found in a study for the first quarter of 2012 already a 61% market share. Recently, Samsung presented the new Samsung Galaxy S3, this just in the trade comes. Samsung announced model with the introduction of this new Galaxy, that in the year 2012 200 million are sold Samsung smartphones and thus the annual market share is to be expanded by 21% to over 24%. This target was exceeded already in the first quarter, according to the company’s market share was 29%. Samsung currently offers fifteen different smartphones on Android: the most popular Samsung series include nexus and the Galaxy. Riva CRM integration supports all of these Android smartphones with its server-side CRM integration and it leverages the native screen size and the user interface of the Samsung devices. The use of mobile devices is very heterogeneous in companies. “Our customers appreciate it, that no matter whether iPhone or Samsung or other Android smartphones be used them with just a Riva installation (or about Riva cloud a cloud solution) all staff can assist with mobile CRM” says Dr.-ing. Thomas Fleissner, Omni Germany. Riva gives users the freedom “in the choice of their smartphones and saves having to support a wide range of apps and plugins the administrators time and effort.” Riva is installed once on a Windows Server or accesses on Riva cloud a cloud solution on the server and supplied to the various devices as also applications for thousands of users with a seamless CRM synchronization.