Three-part framework of digital intelligence institute begins the first part of a framework for the published document management with the workflow-oriented ECM that has digital intelligence institute (dii). It is intended for users in the planning and implementation of ECM projects. The ECM-performance index among the practical quality control of processes in the document management features of ECM intelligence rules”. In the market it has lacked so far particularly vendor-neutral and comprehensive assistance for the preparation and implementation of DMS implementations”, Prof. Ayelt Komus justified the elaboration of the framework of the University of Koblenz, and at the same time scientific director of dii.
For him, DMS/ECM systems as a result of digitization efforts have become a matter of course the company. Not only have become an integral part of solution concepts for the technology-based business organization established as they are also a catalyst in other digital The digitally controlled business processes require development.”data in a format that they can also understand, process, and share. But an essential part of the company information is unchanged as unstructured data, the role of a pulse generator and development Accelerator for the further potential of digitization comes to the DMS/ECM solutions”, explains Komus. At the same time he points out that in particular the integration, quality, and collaborative documents requirements continually rise. Because of this diverse condition fields a complexity is an adult, that it suggests to develop best practice standards for the project realization and operation of the DMS/ECM structures.” Last but not least for this reason, the dii has made a three-way split of the framework. In the first and designated as a workflow-oriented ECM part is the classic document management in the foreground.
He deals in addition to a market positioning and perspective laid out important clarification of ECM with the systematic evaluation of the market and practical implementation of such systems. This is content supplemented by the ECM performance index designed by the dii to the practical quality control of processes in document management. Though the DMS or ECM market looks back on a long history, is rarely discussed the question of process quality in these solutions and above all no practical methods have been developed for this purpose,”Komus criticized. With the ECM performance index we want to put a pulse, to give the necessary attention to the quality aspect of increasingly important for efficiency strategies.” At the same time this component of the framework helps his statements according to the label ECM intelligence. We understand under intelligent DMS or ECM structures, that they are dynamic and versatile and can be also analyzed about key performance indicators and quality control.” Also the substantive orientation of the frameworks follow this self-image. Concentrate on the two other parts with social ECM the collaborative aspect and with process ECM integration of DMS processes in the enterprise-wide process structures.